About DISS Restoration

DISS Restoration was founded in 2021 with a straightforward premise: property owners dealing with water damage, fire, mold, or biohazard situations deserve a crew that shows up trained, equipped, and ready to work — not a franchise dispatch center that farms the job out. Based in Youngstown, Ohio, the company has built its practice around the Mahoning Valley and the surrounding region, handling the kind of losses that don’t wait for business hours.

What we do

The day-to-day reality of restoration work is less glamorous than the before-and-after photos suggest. It means arriving at a house at 2 a.m. because a pipe let go behind a finished wall. It means explaining to a family why the subfloor under their kitchen has to come out, and then making sure the drying equipment runs long enough to prove the numbers before anything gets rebuilt. It means working inside the insurance claim process — documenting moisture readings, photographing affected materials, and communicating with adjusters — so the homeowner isn’t left translating between their carrier and their contractor. Because DISS Restoration operates 24 hours a day, seven days a week, the call gets answered whenever the loss happens.

Our certifications and what they mean

Certifications in this industry exist because water, fire residue, mold, and lead dust each behave differently and each carry real consequences if handled incorrectly. DISS Restoration holds IICRC Firm Certification, which means the company meets the Institute of Inspection, Cleaning and Restoration Certification’s standards for training and business practices — the same body that publishes the S500 standard for water damage and the S520 standard for mold remediation. Individual technician credentials include the Water Restoration Technician (WRT), Fire and Smoke Restoration Technician (FSRT), Applied Microbial Remediation Technician (AMRT), and Applied Structural Drying (ASD) certifications. Those aren’t wall decorations — they represent specific coursework in how moisture migrates through building assemblies, how combustion byproducts bond to surfaces, and how to contain and remove microbial growth without cross-contaminating the rest of a structure.

The EPA Lead-Safe Certification is a federal credential required by law before any renovation, repair, or painting work disturbs lead-based paint in homes built before 1978. Much of Youngstown’s housing stock predates that threshold by decades. OSHA training rounds out the safety framework for the crew working in those environments.

Where we work

Youngstown sits in the Mahoning Valley in northeast Ohio, and DISS Restoration’s service area extends across the surrounding communities — including Boardman, Austintown, Canfield, Warren, Niles, and the broader Trumbull and Mahoning County region. The area’s older housing stock, combined with the freeze-thaw cycles that run through a northeast Ohio winter, means burst pipes, ice damming, and basement water intrusion are recurring problems rather than rare ones. The team knows the construction patterns and the conditions here because this is where the work is.