Accessibility Statement

Our Commitment to Accessibility

DISS Restoration is committed to making this website usable by everyone, including people who rely on assistive technologies such as screen readers, keyboard navigation, or display magnification. We believe access to information about emergency restoration services should not depend on a visitor’s physical or cognitive abilities.

This site is built with the goal of conforming to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA — the current widely recognized benchmark for web accessibility. That means we aim for:

• Sufficient color contrast between text and backgrounds
• Descriptive alternative text on meaningful images
• Page structure that screen readers can navigate logically using headings and landmarks
• Keyboard operability for all interactive elements, including forms and navigation menus
• No content that flashes at rates known to trigger photosensitive responses

Known Limitations and Ongoing Work

Accessibility is not a one-time checkbox — it requires ongoing attention as content is added and the site evolves. We conduct periodic reviews and address issues as they are identified. If you encounter a barrier that prevents you from accessing information or completing a contact form, we want to know.

Third-party content embedded on this site (such as mapping tools or review widgets) may not fully meet WCAG 2.1 AA. We have limited control over those components but will flag accessibility concerns to those providers.

Contact Us About an Accessibility Issue

If a page or feature is not working as expected with your assistive technology, or if you need information in an alternative format, please reach out directly:

• Phone: (724) 981-1441
• Email: info@dissrestoration.com
• Mailing address: 712 Spearman Avenue, Youngstown, OH 16121

When you contact us, please describe the page you were visiting, the assistive technology or browser you were using, and what you were trying to do. That detail helps us reproduce and resolve the issue faster.

Our Response Commitment

We will acknowledge accessibility-related contacts promptly and work to address confirmed barriers within a reasonable timeframe. Where an immediate technical fix is not possible, we will offer an accessible alternative — such as providing requested information by phone or email — so that the barrier does not prevent you from getting the help you need.

Feedback and Continuous Improvement

User feedback is one of the most reliable ways to find gaps that internal reviews miss. If something on this site is harder to use than it should be, we genuinely want to hear about it. Accessibility improvements benefit every visitor, and we treat reported issues as a priority rather than an afterthought.